PRIVACY POLICY

  1. Introduction

Welcome to the website owned and operated by Planetprop Real Estate LLC (hereinafter referred to as “we”, “us”, “our”, or the “Company”). Planetprop Real Estate LLC is a company registered under the laws of the United Arab Emirates (UAE), having its registered office at 201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE. The Company is solely owned and managed by Mohammed Shahnawaz Kazia, who serves as its Proprietor.

This website markets and promotes real estate projects developed by Meraas – Dubai Holding Real Estate (“Meraas”). Planetprop Real Estate LLC operates as an authorised channel partner of Meraas and is duly licensed to use Meraas’ name, brand, and project names strictly for marketing and promotional purposes.

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you voluntarily provide when interacting with our website through the “Contact Us” form.

By using our website or submitting your information, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, please refrain from using this website or submitting your personal information.

  1. Data Controller

For the purposes of applicable data protection laws, the Data Controller is:

Planetprop Real Estate LLC
Proprietor: Mohammed Shahnawaz Kazia
Registered Office: 201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
Email: shaankaz@gmail.com

  1. Personal Data We Collect

We collect only the personal data that you voluntarily provide through the Contact Us form. We do not collect data automatically and do not use cookies or tracking technologies on this website.

The personal data collected is limited to:

  • Full Name
  • Email Address
  • Contact Number

We do not collect sensitive personal data such as financial details, identification documents, or health-related information.

  1. Method of Collection

Your personal data is collected solely through the Contact Us form on this website. Submission of information is entirely voluntary.

  1. Google Ads

We use Google Ads to run advertising campaigns across Google platforms (including Google Search and Display Network) to direct potential customers to this website. The Google Ads account is owned and operated by Mohammed Shahnawaz Kazia in his capacity as Proprietor of Planetprop Real Estate LLC.

  1. Purpose of Processing

Your personal data is used strictly for the following purposes:

  • Responding to your enquiry submitted via the Contact Us form.
  • Providing information about real estate projects developed by Meraas – Dubai Holding Real Estate, including pricing, specifications, availability, and payment plans.
  • Sharing information about other real estate opportunities marketed by Planetprop Real Estate LLC.
  • Conducting follow-ups to assist with property enquiries, meetings, or site visits.
  • Maintaining internal records for operational and compliance purposes.

Your data will not be used for any purpose beyond those stated above without your prior consent, unless required by law.

  1. Legal Basis for Processing

We process your personal data based on:

  • Your Consent (provided upon submission of the Contact Us form).
  • Our Legitimate Business Interests as an authorised real estate channel partner.
  • Compliance with Applicable UAE Laws and Regulations.

You may withdraw your consent at any time by contacting us.

  1. Disclosure of Personal Data

We do not sell or rent your personal data. Your information may be shared only in the following circumstances:

  • With Meraas – Dubai Holding Real Estate or its authorised representatives to assist with your property enquiry.
  • With trusted service providers (such as CRM or communication platforms) bound by confidentiality obligations.
  • With regulatory authorities or government bodies where required by law.
  1. Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes outlined in this Policy or as required under UAE law. Once no longer required, your data will be securely deleted or anonymised.

  1. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to marketing communications
  • Withdraw consent at any time

To exercise your rights, please contact the Grievance Officer listed below.

  1. Grievance Officer & Contact Details

Mohammed Shahnawaz Kazia
Planetprop Real Estate LLC
201 Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
Email: shaankaz@gmail.com

We aim to acknowledge complaints within 5 business days and resolve them within 30 business days, subject to applicable laws.

  1. Security

We implement reasonable technical and organisational measures to safeguard your personal data. However, no online transmission or storage system can be guaranteed to be completely secure.

  1. Third-Party Links

This website may contain links to third-party websites, including those of Meraas – Dubai Holding Real Estate. This Privacy Policy does not apply to such third-party websites. We encourage users to review their respective privacy policies.

  1. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Policy.

Disclaimer

This website is owned and operated by Planetprop Real Estate LLC (Proprietor: Mohammed Shahnawaz Kazia), an authorised channel partner of Meraas – Dubai Holding Real Estate. Planetprop Real Estate LLC is an independent entity registered under the laws of the UAE and is not a subsidiary or affiliate of Meraas or Dubai Holding. All Meraas trademarks, project names, and brand assets remain the property of their respective owners and are used strictly under authorisation for marketing purposes. The Google Ads account used for advertising this website is operated by Mohammed Shahnawaz Kazia in his capacity as Proprietor of Planetprop Real Estate LLC.

If you would like, I can also prepare a shorter website-friendly version (condensed legal format) suitable for landing pages.